Lancaster Mutual exists to help more people protect the things that matter most to them. For homeowners, that means delivering higher quality coverage they can trust and afford, even if their property type or use doesn't match standard norms.

• We live up to our promises.
• We stand behind our products and hold ourselves accountable for our actions.
• We treat our members fairly and responsibly, knowing that they rely on us to resolve any issues or claims quickly and accurately.
• We continue to build a diverse, inclusive culture that encourages, supports, and celebrates the members and communities we serve.

The goal of Lancaster Mutual Insurance Company is to build a strong company through proper risk selection, sound investment practices, and fair and prompt claims service.