Terms and Conditions of Use

Please read these terms and conditions carefully before using this web site.

Lancaster Mutual is a Goodville Mutual company.


This page sets forth the terms and conditions under which Goodville Mutual ('we' or 'us') provides information on this web site and the terms and conditions governing your use of this site.

Information on this web site may be changed, updated or deleted by us without notice. By accessing and using this site, you acknowledge that you have read, understood and agreed to these Terms and Conditions of Use. If you do not accept these Terms and Conditions of Use, do not continue to use or access this site.

Please check these Terms and Conditions of Use periodically for changes. Your continued use of this site following the posting of changes indicates your acceptance of any and all changes to the Terms and Conditions of Use, and your use of the site will be subject to the then-current version of the Terms and Conditions of Use.

If you violate any of these Terms and Conditions of Use, your authorization to use the web site automatically terminates, and we shall be entitled to seek all other available legal or equitable relief or remedies.


Except where otherwise expressly indicated, all materials and information contained in this web site are the copyrighted property of Goodville Mutual . The 'Goodville' logo, and all other service marks, including Incentra® and the names of various products and services described within and offered by Goodville Mutual are service marks or trademarks of Goodville Mutual .

You are authorized to view and download the materials on this web site only for your personal, non-commercial use, provided that you retain any and all of the copyright and other proprietary notices contained in the materials and any copies thereof. All other uses are prohibited and unauthorized, and your unauthorized use of the materials on this web site may violate copyright, trademark and other laws.

Without limiting the foregoing prohibition, you shall not, without our prior written permission (i) use any portion of this web site, or any other intellectual property of Goodville Mutual (including, but not limited to service marks), on any other web site, in the source code of any other web site, or in any other printed or electronic materials or otherwise, (ii) modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this web site's content or frame this web site within any other web site, or (iii) retrieve data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory, Linking from another web site to any page in this web site is strictly prohibited without prior written permission.

Disclaimer of warranty; Limitations of Liability

Although we endeavor to provide accurate and current information on this web site, some information may be out-of-date or include omissions or other errors. This site, and the materials and information provided on this site are provided as-is, without warranty of any kind, either express or implied, including without limitation any warranty for or with respect to the operation of this site; the content of this site; the materials, information, services or products provided through or in connection with the site; the accuracy or completeness of the information made available on this site; or the implied warranties of merchantability; fitness for a particular purpose or noninfringement.

Under no circumstances, including but not limited to negligence, shall Goodville Mutual be liable for any direct, indirect, special, incidental, consequential or other damages, including without limitation, loss of data or profit, arising out of the use or the inability to use the material or information on this site, even if we have been advised of the possibility of such damages.


Information concerning Goodville Mutual , it's employees, policyholders, agents or others on whom data is collected, stored or processed is confidential. You agree that we may restrict or limit your access to confidential information at any time and is our sole discretion. You agree not to use, disclose or allow anyone else to use or disclose, any such confidential information without our prior written permission except where necessary for a legitimate business purpose that is permitted or required by law.

User ID/Password Use

Some sectors of this web site require a user ID and password. Attempting to gain access to resources for which you are not authorized is a serious breach of security and confidentiality and may result in revocation of your authorization to use this web site. You agree to keep your user ID and password confidential and to notify Goodville Mutual if you know or believe someone has obtained your user ID and password. Goodville Mutual is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of Goodville Mutual .

It is the sole responsibility of Goodville Mutual agencies to deactivate the user IDs of any agency employees who leave the employ of the agency. Goodville Mutual is not responsible for any activities associated with this web site by former agency employees if the agency fails to deactivate the user IDs of former employees.


Goodville Mutual is committed to protecting your privacy. For more details, please refer to our Privacy Policy. We may monitor the information transmitted to and from this web site and we may collect, use and disclose it in accordance with our Privacy Policy.


Our web site contains links to other web sites that are not maintained by Goodville Mutual . Goodville Mutual is not responsible for the content, safety, security or the privacy practices of those sites and makes no representations or warranties, express or implied, concerning those sites or the materials or information provided on any sites to which we may provide a link. These links are provided solely for your convenience and are not an endorsement of their sponsors, contents or policies. Your decision to use any of the linked sites, or the material or information on them, is at your own risk and is subject to their terms and conditions of use.


Goodville Mutual does not warrant that any information, software or other materials accessible, referenced or linked through our web pages is free of errors, omissions, defects, viruses, worms, trojan horses or other harmful components. It is your responsibility to secure your systems.

Use of Cookies

A cookie is a message given to a web browser by a web server. Usually, the browser stores the message in a text file called cookie.txt. The message is sent back to the server each time the browser requests a page from the server. The main purpose of cookies is to identify users and possibly prepare customized web pages for them. Cookies are not used on our web site to collect or store personal information. However, we use cookies to verify security information upon entry of your user ID and password. The browser you use must be set to allow use of cookies in order to clear the security process to access restricted sections of this site.


Use of this site shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania , without giving effect to any principles of conflicts of laws, and to the extent applicable, federal law of the United States . Any dispute, controversy or claim arising out of or relating to this site or these Terms and Conditions of Use shall be brought exclusively in the state courts located in Lancaster County , Pennsylvania or in the federal courts located in the Eastern District of Pennsylvania.

Should any provision of these Terms and Conditions of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful, or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.